Privacy Policy

Elegant Entrance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide to us.

1. Who We Are

Elegant Entrance is a door company based in Burbank, California, specializing in high-quality iron, steel, and aluminum entry doors. We’ve been in the door business for over 8 years, and after working behind the scenes in the industry, we launched Elegant Entrance to bring our own standard of quality, service, and design directly to homeowners and professionals.

We work with homeowners, general contractors, developers, and designers across California, offering custom entry solutions that combine security, durability, and visual impact. All of our doors are professionally installed by our own team—we only install doors we sell, so we can stand behind every project from start to finish.

Whether it’s a front entry for a single-family home or a large multi-unit project, we help our clients make a statement—starting at the entrance.

2. Information We Collect

We collect the following personal information when you interact with us:

• Full name
• Phone number
• Email address
• Home address
• Payment information (via third-party processors)
• IP address and basic device/browser information

3. How We Collect Information

We collect your information in the following ways:

• When you fill out forms on our website
• When you contact us in person or by phone
• When you request quotes or place an order
• Automatically via Google Analytics when you visit our website

4. Why We Collect Your Information

We use your personal data to:

• Prepare and send quotes
• Process payments and complete orders
• Deliver products to your location
• Send invoices and receipts
• Provide customer support and service updates

  We do not sell your information to third parties.

5. Who We Share Information With

We only share your information with trusted third-party service providers necessary to run our business, including:

• Stripe, Square, PayPal – for secure payment processing
• Google Analytics – to analyze website traffic
• Email service providers – for transactional communications (e.g., order confirmations, invoices)

  These third parties are only given access to the information they need to perform their services.

6. Cookies and Tracking

Our website uses cookies and tracking tools like Google Analytics to improve user experience and measure traffic. You can disable cookies in your browser settings.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request a copy of the personal information we’ve collected
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell your data)
  
  To make a request, contact us at support@wedodoor.com.

8. Data Security

We use industry-standard safeguards to protect your data, including SSL encryption and secure payment gateways. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.

11. Contact Us

If you have questions about this policy or your personal data, contact us at:

Email: support@wedodoor.com

Address: 3410 W Victory Blvd, Burbank, CA 91505